GOLD FAQs – Transactions

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Gold Transactions
Frequently Asked Questions

  1. - Who can participate in the Gold / Silver Programme?
  2. - How is Gold Switzerland different from other companies offering investment in physical gold?
  3. - Is my gold / silver holding totally confidential?
  4. - Will I get physical gold / silver for the exact amount that I transfer?
  5. - Can I transfer physical gold / silver to your company that I already own?
  6. - Who controls my Gold / Silver?
  7. - Is the management fee deducted from the initial transfer of funds?
  8. - Where does Gold Switzerland buy its physical Bullion?
  9. - What price will I pay for my gold / silver?
  10. - When will you buy my gold / silver?
  11. - Based on what amount will I pay my management fee?
  12. - What are the charges or fees?
  13. - Why are you not selling smaller quantities of Gold and Silver?
  14. - What happens if GoldSwitzerland, its parent or the bullion vault company go bankrupt after I have purchased my Gold / Silver?
  15. - How soon will the Bullion be in my name after you have purchased my metals?
  16. - Is my Bullion insured?
  17. - When is my Gold / Silver actually insured?
  18. - How is the Gold being transported to the vaults?
  19. - How often do I receive account statements and who sends those out?
  20. - What happens when I want to take delivery of my Gold / Silver or pick it up from the vault?
  21. - Do you sell Gold Coins
  22. - Can I inspect my Gold / Silver at the Rhenus Bullion vaults?
  23. - Can I sell my Gold / Silver through GoldSwitzerland?


  1. - Who can participate in the Gold / Silver Programme?

    Private individuals, Companies, Trusts and Pension Funds
    Private individuals include all citizens from the USA, Europe, Australasia, the Middle east, China, South America and Africa. Only a few countries have legal limitations for exporting currency to invest abroad.

  2. - How is Gold Switzerland different from other companies offering investment in physical gold?

    Gold Switzerland offers superior security and service compared to most of these companies:

    • With other companies, you get a share in one or many 400oz (12kg) gold bars. Therefore it is not your own bar and you cannot visit the vault to inspect your own bars or take them out if you need them and even if you could, 400oz (12kg) is not a practical size to handle or use as a means of payment.
    • These companies offer no personal investment advice or assistance.
    • We advice our investors on a personal basis (if needed) as we are part of an asset management company.
    • When you buy gold from GS you receive your own personal bars.
    • You receive a certificate of ownership with your specific serial numbers and Hallmark indicated on the certificate.
    • You can choose if you want to buy 100 gram, 500 gram, 1 kg or 12 kg bars
    • You can visit the vaults and collect your property is required
    • We will sell part or all of your bars for you whenever you require
    • You have ongoing access to our assistance and market views
  3. - Is my gold / silver holding totally confidential?

    The client lists of GoldSwitzerland and Rhenus are totally confidential and no one outside these companies has access to the names of the investors.
    Neither GoldSwitzerland nor Rhenus is required to report investors’ gold bar holdings to any authority in any country.

  4. - Will I get physical gold / silver for the exact amount that I transfer?

    We will buy Gold / Silver up to the nearest amount you have transferred after deduction of all fees.
    Any balance in your favour will be transferred to your bank account.

  5. - Can I transfer physical gold / silver to your company that I already own?

    Yes you can. We can organize security transport from anywhere in the world; from a bank, from a bullion vault, from Comex or from the Perth Mint.
    Physical metal that you hold at home cannot be picked by an armoured vehicle and must first be delivered to a business pick up address or delivered to a special depot of the Transport company..

  6. - Who controls my Gold / Silver?

    Matterhorn Asset Management / Goldswiitzerland, being the only company in the world, offers owners full legal and practical control over the Gold / Silver they store with the vault company.
    MAM will act as a full service intermediary for practical purposes.
    As soon as a relationship is established with MAM metals will be stored in the name of the client who has an account with the vault company.
    If something happens to MAM, the client has legal authority to operate directly with the vault company.

  7. - Is the management fee deducted from the initial transfer of funds?

    Yes it is.

  8. - Where does Gold Switzerland buy its physical Bullion?

    With a major international Bullion Bank specialised in Gold Bullion. We only buy gold from an LBMA (London Bullion Market Association) approved source.

  9. - What price will I pay for my gold / silver?

    Your price will be at Bullion cash market (this is the trading price you see on your screen with the large bullion traders) plus a small trading margin for physical Gold or Silver covering secure transport between seller and buyer as well as transport insurance. The price on your screen is for minimum and maximum quantities of Gold and Silver as determined by the LBMA (The London Bullion Market Association). See also http://http://www.lbma.org.uk/. Smaller bars and quantities of physical metals will cost more, varying for Gold from just a few dollars for kilo and 100gr bars to up to percentages margin for even smaller quantities. GoldSwitzerland typically trades in 100gr and kilo bars of Gold and 30 kilo bars of Silver.
    Some companies may charge a market price plus a trading margin at 3 times our annual management fee for a kilo of Gold.

  10. - When will you buy my gold / silver?

    - Immediately or as soon as practically possible upon receipt of your funds in our bank account. International transfers will normally take 2 business days (+-).

  11. - Based on what amount will I pay my management fee?

    The initial fee is paid based on the exact value of the gold at the time of purchase. New clients will pay 6 months in advance and thereafter 3 monthly. Subsequent fees are calculated based on the official London Silver fix and the Gold PM fix a on the day of rollover.

  12. - What are the charges or fees?

    Our charges depend on the size of the contract.
    For full information please click here

  13. - Why are you not selling smaller quantities of Gold and Silver?

    Matterhorn Asset Management is an investment management company, not a gold dealer. There are many established dealers of Gold Bullion and Silver who offer smaller quantities. Our service is unique in that we can offer these larger quantities at much more competitive prices than typical dealers.

  14. - What happens if GoldSwitzerland, its parent or the bullion vault company go bankrupt after I have purchased my Gold / Silver?

    The Gold is your personal Gold and therefore failure of our company or associated companies does not affect your gold ownership.

  15. - How soon will the Bullion be in my name after you have purchased my metals?

    The Gold is in registered in your name as soon as Rhenus has received it from the bullion bank. This normally takes 2 business days (or value days) from the time of purchase. Delivery of Silver Bullion can take up to 10 days if stock levels are low. The reason is all Silver is lifted from London stock, insured and transported to Zurich. Rhenus will issue the Warehouse Receipt within one business day of having received your Gold or Silver.. This is a non-bearer document which is your certificate of ownership, The unique serial number of each bar as well as the Hallmark is indicated on your personal Warehouse Receipt.

  16. - Is my Bullion insured?

    Your Gold Bullion is insured by a major international insurance company at market value.

  17. - When is my Gold / Silver actually insured?

    At the time of purchase.

  18. - How is the Gold being transported to the vaults?

    Via armoured security transport.

  19. - How often do I receive account statements and who sends those out?

    Matterhorn Asset Management issues quarterly statements to its clients.

  20. - What happens when I want to take delivery of my Gold / Silver or pick it up from the vault?

    We can organise physical delivery via security transport worldwide to a destination of your choice.
    You can also pick up your gold at Rhenus in person during office hours with a pre-arranged appointment.
    There is a handling charge by the Vault administrator for inspection and pickup of (part of) your stock.

  21. - Do you sell Gold Coins

    No, Goldswitzerland does not sell Gold Coins.
    Gold coins carry a premium over the spot gold price of 5% to 9% compared to our very
    low premium on bars of just 0.125% to 0.2% over the spot price. (see http://goldswitzerland.com/index.php/pricing-and-fees).
    During the credit crunch/banking crisis in the USA in the Fall of 2008 bullion coin premiums
    went as high as 10% to 17%+ over the spot price.
    Bullion Bars generally tend to maintain a very small premium over the spot price.

  22. - Can I inspect my Gold / Silver at the Rhenus Bullion vaults?

    Yes you can during Rhenus office hours with prior notice.
    Your personal numbered gold bars will be taken to a private showroom within the vaults for inspection. For security reasons you cannot visit the actual vault where your gold is stored.
    The fee, charged directly by Rhenus, for inspecting your own Gold at the Bullion vault in Zurich is Swiss Francs 175.

  23. - Can I sell my Gold / Silver through GoldSwitzerland?

    Yes, we can sell your gold for you at spot price less the margin indicated on our Pricing and Fees page.


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