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FAQs

For complete peace of mind, we're happy to answer any questions that may help you preserve your wealth.

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What kind of IT/Security Protocols does VON GREYERZ have in place to protect the privacy and security of its client data?

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What kind of access will I have to the VON GREYERZ principals regarding questions I may have pre and post purchase?

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How does VON GREYERZ guarantee the privacy and confidentiality of its clients’ information?

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What distinguishes VON GREYERZ from other enterprises who offer precious metal services?

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What can I do with the Client Portal?

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What are the vault handling charges?

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Is it possible to verify, see or pick-up my precious metals personally from any of the VON GREYERZ vaults?

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Is the transport of my precious metals insured?

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How long does it take to deliver precious metals from the refinery to the various vault locations?

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Is it possible to transfer my existing precious metal holdings into VON GREYERZ high-security vaults?

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What privacy and tax advantages, consequences or rules apply to non-Swiss clients of VON GREYERZ?

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What happens to any residual value of the funds transferred after a purchase?


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When are the precise purchase and sale prices for precious metal products fixed?

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How quickly can I purchase precious metals with VON GREYERZ?

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From whom does VON GREYERZ purchase its precious metals for clients?

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How can I transfer funds within my personal VON GREYERZ account?

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How can I be certain of the quality and authenticity of the precious metals I own at VON GREYERZ?

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How can clients be sure that the same bars they own aren’t being sold to other investors?

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Is it possible to give a Power of Attorney (PoA) to a third-party regarding my precious metal assets?

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How can I become a client of VON GREYERZ? Is the paperwork tedious and/or overly time-consuming?

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Why should institutional investors prefer physical over paper precious metal ownership?

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Why should corporate investors prefer physical over paper precious metal ownership?

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What documents are required to open a precious metals account at VON GREYERZ?

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Why should a family office consider physical precious metal ownership?

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Why should an individual investor consider physical precious metal ownership?

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What types of clients come to VON GREYERZ?

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What is the minimum initial investment required to become a VON GREYERZ client?

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What are the risks or disadvantages of storing precious metals offshore—i.e. outside of one’s home country?

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What are the benefits of storing precious metals offshore—i.e. outside of one’s home country?

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What operational risks could VON GREYERZ face and how has VON GREYERZ eliminated or minimised such risks?

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What would happen to my precious metals holdings if VON GREYERZceases operations or suffers some other unforeseen business failure?

Physical gold is nature's currency and timeless insurance